Help & Support

Last updated on May 22, 2025

We have a number of ways for you to reach out with queries or issues:

  • WebChat: Within the app you can chat with us about any User issues.

  • Email: Please email us at indiebase@mediconesystems.com with any more complex requests or any billing / account enquiries.

  • WhatsApp: If it works better for you, contact us via WhatsApp for IndieBase questions and support:

    https://wa.me/message/S2KCLJBV324FL1

We are available during normal working hours, otherwise we'll pick up and respond as soon as possible.